Germany has spoken: Ostrom is the #1 energy provider with the best customer experience. Special shoutout to our awesome members in our Operations Team! The reviews speak for themselves.
Big thanks to all our Ostrom customers who gave us these amazing reviews that make us the first energy provider in Germany to hit 1,000 Trustpilot reviews with 4.8 stars. Your reviews not only motivate and inspire us, but they also help spread the word about Ostrom’s mission to make green energy available and affordable for everyone.
Our goal is to make our customers’ lives as easy as possible and remove all barriers to switching to renewable energy. In our journey, we appreciate all your feedback, suggestions & support. When our customers are happy, we’re happy – and it’s good to know we’re on the right track!
Our promise to everyone: we will keep working hard to continue giving you the best customer experience at Ostrom!
“It was the best, easy registration without having to sign some paper documents and most of all, an app where you can control your account and many other options, it's absolutely the best.” - Evi
“The whole registration process has been very straight forward. The customer support was also very quick and resolutive in answering my questions or concerns. I would definitely recommend it.” - David
“In the ever-confusing and overly complicated energy space, Ostrom stood above it's competitors with transparency and easily digestible info on its offerings. Their commitment to green energy is commendable and I look forward to benefitting from this excellent service.” - Erik
Ostrom reduces electricity costs for all customers once again! The unit rate will be decreased by 2.25 ct/kWh gross which translates to additional annual savings of 50€ per year, on top of the several hundred euros from our earlier price decreases for the average Ostrom customer.
As Ostrom turns two, we reflect on our challenges and wins and why we're excited about the future!